Topic · Security
Security reports.
Incident response, fraud prevention, encryption, and the security work that keeps East Tennessee businesses out of the headlines.
01Security
Getting Verification Codes You Didn't Request? How to Tell Spam From Account Compromise
A title company user started receiving back-to-back OTP codes she never asked for. Here's the triage playbook — attacker on a signup form vs. actual account compromise.02SecurityFinding Your BitLocker Recovery Key After a Windows Update Breaks Boot
A nonprofit's four-month-old HP laptop hit the BitLocker recovery screen after a botched Windows update. Here's how the key lookup saved the day — and why having it escrowed ahead of time is non-negotiable.03SecurityBEC Wire Fraud at a Title Company: How We Stopped a High-Six-Figure Loss
An attacker got into a closer's inbox and sent fraudulent wire instructions to the other side of a real estate deal. We contained it in under three hours.04SecurityLaptop Stolen at Airport: Emergency Remote Wipe via RMM
Friday 4:47 PM. Sales rep's laptop stolen with customer data. Device online on a different network. We had minutes to act.05SecurityOneStart Browser Hijacker: Complete Removal from 30 Infected Machines
PUP that hijacks browsers, injects ads, and reinstalls itself via scheduled tasks. Standard uninstall fails. Complete removal automation.06SecurityLocked Out of Client PC: Emergency Local Admin via RMM
IT director quit and changed every admin password on the way out. Domain locked, DSRM locked, 85 users dead in the water. RMM saved the day.07SecuritySecurity Audit: Passwords Found in Spreadsheets and Documents
Compliance audit required proving no plaintext passwords on endpoints. Scan found 23 files with 'password' in the name containing actual credentials.Advertisement — ours, permanently
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